Accessibility Tools

Third Party Medical Records Request

If you are an attorney, insurance company, or any other entity requesting records from our facility, please click on the link below to upload your request along with the patient’s authorization.

Click here to submit a request for medical records

When will my online medical record request be ready?

Your records will be ready in 3-5 business days from the receipt of your electronic request.

How do I check the status of my request?

Go to: https://recordstatus.sharecare.com

How do I pay for my records and/or radiology images?

Go to: https://payonline.hds.sharecare.com/

How do I contact Customer Service?

You may call: (858) 244-1811
Or
Contact Support for live chat: https://hds.sharecare.com/contact-us/

Find a Location
Choose from any of our 4 South Florida locations to better serve you.
  • [javascript protected email address]

    4215 Burns Rd
    Suite 100
    Palm Beach Gardens, FL 33410

  • [javascript protected email address]

    1411 N Flagler Dr
    Suite 9800
    West Palm Beach, FL 33401

  • [javascript protected email address]

    2055 Military Tr
    Suite 200
    Jupiter, FL 33458

  • [javascript protected email address]

    7701 Southern Blvd
    Suite 100
    West Palm Beach, FL 33411